What are the responsibilities and job description for the Operations Analyst - Global Payment Operations Wire Exception & Repair position at Bank of America?
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.
Responsibilities:
- Assists with coordination of implementation for products, services, and operational solutions
- Supports the design, documentation, implementation, and monitoring of new products and services
- Provides guidance regarding procedural, technical, and operational changes
- Expands business products knowledge within operations environment
- Builds network by developing relationships with partners and teammates
- Inspects data to identify issues and trends
- Collects and interprets data to validate operational processes
Required skills:
- 2-3 years banking experience
- Previous Wire or ACH experience
Desired skills:
- Strong typing skills
- Self-motivated
Skills:
- Attention to Detail
- Customer and Client Focus
- Monitoring, Surveillance, and Testing
- Process Performance Management
- Research
- Adaptability
- Business Analytics
- Critical Thinking
- Reporting
- Written Communications
- Data Management
- Policies, Procedures, and Guidelines Management
- Process Design
- Process Effectiveness
- Strategic Thinking
Shift:
2nd shift (United States of America)Hours Per Week:
40
