What are the responsibilities and job description for the Payment Operations Specialist position at Insight Global?
Required Skills & Experience
- Minimum 1 year of operations or financial industry experience
- ACH experience
- High School Diploma or equivalent
- Banking or financial experience
- Understanding of Nacha Operating Rules & Federal Regulations
Job Description
This role requires basic knowledge of ACH networks and electronic payments. The Payments Operations Specialist I should understand Nacha Operating Rules, Federal Regulations, and support daily processing for wholesale, business banking, and consumer payments. Tasks include answering calls, emails, research requests, and daily reporting. The specialist should help improve processes and team objectives, communicate effectively with customers, and prioritize excellent service using strong communication and basic technical skills.
