What are the responsibilities and job description for the Bank of Botetourt Teller Manager position at Bank of Botetourt?
Job Overview
The Head Teller position at Bank of Botetourt is a leadership role that requires exceptional customer service skills, strong communication abilities, and a passion for banking operations. As a key member of our team, you will be responsible for overseeing teller activities, maintaining records, and promoting bank products and services.
Key Responsibilities
- Greet customers and handle deposits, ensuring proper endorsement on negotiable instruments.
- Receive payments on loans, collect late charges, and issue certified checks.
- Process bank-by-mail and night depository items, recording information on bank forms.
- Closely manage cash drawer balances, package currency and coin, and balance teller sheets.
- Deliver excellent customer service, sell Bank services, and maintain a neat work area.
- Operate office machines, including coin sorters, currency counters, and adding machines.
Requirements
- A minimum of 3-5 years of retail banking experience.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and meet sales goals.
- Knowledge of banking products and services.
- Leadership skills and ability to motivate a team.
