What are the responsibilities and job description for the Customer Service Associate position at Bank of Luxemburg?
Bank of Luxemburg is seeking a motivated, customer-focused individual to join our team as a part-time Customer Service Associate at our Howard branch! This is a fantastic opportunity to start or grow your banking career with a reputable institution committed to delivering exceptional service and fostering an environment of teamwork and continuous improvement. If you're looking for a position that offers flexibility, competitive pay, and opportunities for growth, we encourage you to apply!
Key Responsibilities
As a Customer Service Associate at Bank of Luxemburg, you will play a vital role in delivering excellent customer service. Your key duties will include:
We're seeking an enthusiastic and detail-oriented individual to join our team. While prior banking experience is not required, we are looking for candidates who:
Skills
Strong people skills required. Cash handling, problem solving, and previous customer service skills desired. Must be able to handle confidential information and positively represent the company.
Competencies
Customer focus, approachability, organization, technical skills, trust and respect, selling, and listening
Key Responsibilities
As a Customer Service Associate at Bank of Luxemburg, you will play a vital role in delivering excellent customer service. Your key duties will include:
- Processing Teller Transactions: Accurately and efficiently handle customer deposits, withdrawals, and other banking transactions.
- Cross-Selling Bank Services: Assist customers in identifying banking products and services that best meet their needs, such as savings accounts, debit cards, and online banking.
- Reception Duties: Greet customers, answer inquires, and provide helpful guidance on banking procedures, ensuring an outstanding customer experience at every interaction.
- Flexibility: Work 20-25 hours per week, Monday - Friday, including 1-2 Saturday mornings per month.
- Benefits: Health, dental, and vision insurance options as well as paid time-off to support your well-being.
- Culture of Teamwork: Be part of a collaborative environment where everyone works together to achieve goals and continuously improve processes.
- Growth Opportunities: At Bank of Luxemburg, we value professional development and offer opportunities for you to build your skills and advance your career.
We're seeking an enthusiastic and detail-oriented individual to join our team. While prior banking experience is not required, we are looking for candidates who:
- Enjoy working with people: You will interact with customers daily and should be committed to providing excellent service.
- Have strong communication skills: Clear and friendly communication is key to making sure our customers have a positive experience.
- Are reliable and responsible: Accuracy in transactions and attention to detail are essential, as is the ability to work independently and as part of a team.
- Embrace continuous improvement: You should be open to learning new skills and improving processes to help the team succeed.
Skills
Strong people skills required. Cash handling, problem solving, and previous customer service skills desired. Must be able to handle confidential information and positively represent the company.
Competencies
Customer focus, approachability, organization, technical skills, trust and respect, selling, and listening
