What are the responsibilities and job description for the Loan Servicing Representative position at Bank Of Springfield?
Loan Servicing Representative
Essential Duties and Responsibilities
• Update insurance information on the core system daily
• Process insurance premium payouts on a daily/weekly basis
• Monitor expired/missing insurance lists ensuring the collateral is sufficiently insured
• Make daily phone calls to insurance agents to obtain proof of insurance coverage
• Send cancellation and/or other correspondence to customers on a daily basis.
• Work as part of a phone and email queue answering customer inquiries
• Regular and predictable attendance
• Review paid off loan files and ensure proper documents are released and maintained correctly
• Work with various counties to ensure mortgages are released properly
• Generate letters and notices to customers regarding loan information
• Other duties as assigned
Qualifications
• High School diploma (or equivalent) is required
• Excellent communication and customer service skills
• Ability to multi-task and adapt to change
• Knowledge of Microsoft Office products (primarily Excel, Word, and Outlook)
• Ability to assume responsibility, excellent problems solving skills, exercise good judgment making decisions
Benefits May Include the Following:
https://www.bankwithbos.com/careers/
Salary Range:
The salary range for this position is $16.00 - $17.00/hour, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.
Salary : $16 - $17
