Lending Technology Systems & Analytics Manager

Major job function: 

Implement technological advancements, data-driven decision-making, and process improvements within lending operations. This role uses technology and commercial lending knowledge and expertise to enhance operational efficiency, optimize lending processes, and leverage data to support informed decision-making. Communicates and visualizes loan portfolio data to provide insights into portfolio performance.

Qualifications: 

• Bachelor’s degree in a related field (e.g., Computer Science, Engineering, Finance, Business).
• 5 years’ experience in technology, data analytics, and commercial lending processes within the banking industry preferred.
• Strong understanding of commercial lending processes, credit risk assessment, loan origination, underwriting, and portfolio management.
• Demonstrated experience in implementing technology solutions, data analytics, and process improvement initiatives.
• Proficiency in leveraging advanced analytics tools, data visualization platforms, and business intelligence software. (Tableau, ThoughtSpot, Excel)
• Excellent communication skills, with the ability to collaborate effectively with diverse stakeholders at all levels of the organization.
• Strong analytical thinking, problem solving, and decision-making abilities.
• Strong knowledge of banking regulations, risk management frameworks, and stress testing methodologies.
• Ability to adapt to a fast-paced and evolving environment, prioritizing multiple initiatives and meeting deadlines.

Regular duties and responsibilities: 

• Technology Strategy and Implementation:
• Implement a comprehensive technology strategy aligned with the bank’s overall vision, emphasizing the transformative impact on digital capabilities with a primary focus on commercial lending objectives.
• Implement an enhance innovative technology solutions to streamline lending operations, improve efficiency, and enhance customer experience.
• Collaborate with IT teams during the development and implementation of innovative solutions, systems, and applications.
• Ensure the bank remains compliant with regulatory requirements related to technology and data security.
• Lending Technology Solutions:
• Maintain and manage data transfer amongst commercial lending systems.
• Manage and maintain data mapping across various commercial lending solutions and data models.
• Collaborate with internal and external teams to ensure data transfer frequency is sufficient for business needs.
• Maintain redundancies in data transfer process to ensure lending process is not impacted from missing data.
• Establish and maintain user profiles and access across various commercial lending systems. 
• Data Analytics and Insights:
• Utilize lending data analytics framework to provide strategic insights to guide executive-level decision-making.
• Implement and improve data-driven models and metrics with a focus on shaping the bank’s overall data strategy.
• Collaborate with stakeholders to identify data requirements, define key performance indicators, and ensure data integrity and quality.
• Aid in establishing a bank wide information base with emphasis on insights into commercial lending information.
• Participate in cross functional data team to ensure continuity in lending data models across all reporting systems.
• Develop and maintain data models, visualizations, dashboards, and custom reporting for commercial lending teams.
• Collaborate with Credit Risk leadership team to develop and maintain Credit Risk reporting providing insight into portfolio performance and potential risks.
• Stakeholder Management:
• Collaborate with cross-functional teams, including credit, risk management, operations, and IT, to align technology initiatives with business objectives and lending strategies.
• Communicate effectively with high-level stakeholders, providing strategic updates on technology initiatives and their impact on the organization.
• Build strong relationships with internal and external stakeholders, fostering collaboration and cooperation to drive successful outcomes.
• Risk Management and Compliance:
• Ensure adherence to regulatory requirements, data privacy, and security standards in all technology and data analytics platforms.
• Utilize robust risk management frameworks and controls emphasizing the critical role in securing the organization’s technology landscape.
• Stay informed about industry trends, emerging technologies, and regulatory changes relevant to commercial lending.
• Other duties as assigned