What are the responsibilities and job description for the Branch Office Administrator position at Bankers Life?
We are seeking a dynamic and experienced Branch Office Administrator to join our team. This role requires excellent communication skills, a keen ability to identify top talent, and proficiency in managing the full recruitment life cycle, from sourcing to onboarding. If you're looking to take your career to the next level, this is a fantastic opportunity to play a key role in our Financial Services team. You will support social media initiatives, recruitment efforts, and office operations, helping drive the team’s overall success.
Social Media & Recruitment Responsibilities:
- Oversee social media platforms (Instagram, TikTok, Facebook, etc.) to enhance office visibility and recruitment outreach.
- Develop engaging content, including images, videos, and infographics, to maximize engagement.
- Keep up with the latest social media trends and best practices.
- Source, recruit, and manage candidates using platforms like LinkedIn, Indeed, and Avature.
- Schedule and conduct initial candidate screenings and interviews.
- Provide weekly updates on candidates' exam/licensing progress.
- Regularly update and maintain recruiting reports.
Office Operations Responsibilities:
- Offer a warm and professional experience to visitors, employees, agents, and customers.
- Manage phone inquiries, addressing customer questions, complaints, and service matters.
- Organize off-site meetings and coordinate venues.
- Support the Sales Manager with compliance audit requests.
- Handle administrative duties, including generating reports, billing, data entry, organization, and office supply management.
Requirements:
- Proven experience in recruitment, preferably in a hybrid or remote setting.
- Strong understanding of recruitment strategies, sourcing techniques, and hiring processes.
- Familiarity with applicant tracking systems (ATS) and HR software.
- Excellent communication and interpersonal skills.
- Ability to multitask and work independently in a fast-paced environment.
- High level of professionalism and confidentiality.
- Experience recruiting across various industries is a plus.
Preferred Qualifications:
- Highschool diploma or GED required, associates degree in Human Resources, Business, or a related field preferred.
- Certification in recruitment or talent acquisition (e.g., AIRS, SHRM-CP, PHR).
- Proficiency in LinkedIn Recruiter and other sourcing tools.
- Experience in remote recruitment and virtual interviewing tools.
