What are the responsibilities and job description for the Banking Professional - Customer Contact position at BankNorth?
About the Role
This is an exciting opportunity to join the BankNorth team as a customer-facing representative. As a key point of contact for our customers, you will be responsible for delivering exceptional service and support.
Key Tasks
- Engage with customers to understand their needs and provide tailored solutions.
- Process transactions accurately and efficiently, maintaining high levels of customer satisfaction.
- Participate in ongoing training and development to stay up-to-date on BankNorth's products and services.
- Collaborate with colleagues to achieve business objectives and enhance the customer experience.
- Adhere to bank policies and procedures, ensuring compliance and integrity in all aspects of the role.
Skills and Experience
- Proven customer service experience in a similar environment.
- Excellent communication and interpersonal skills.
- Basic math proficiency and accuracy in handling cash and financial transactions.
- Ability to work in a team environment and adapt to changing priorities.
