Demo

Technical Writer

Banknote Corp of America
Browns, NC Full Time
POSTED ON 12/17/2024 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Technical Writer position at Banknote Corp of America?

Temporary Position for about 1 to 2 months.


SOP Development: Create clear, concise, and comprehensive SOPs for prepress workflows, ensuring alignment with company-approved templates and standards.

  • Process Documentation: Collaborate with subject matter experts (SMEs) to gather technical details and accurately document prepress processes, including software operations, workflow steps, and troubleshooting.
  • Template Adherence: Ensure all SOPs are formatted consistently using company templates and meet organizational standards for structure, clarity, and usability.
  • Software Documentation: Write user-friendly guides for prepress software applications, including step-by-step instructions, use cases, and best practices.
  • Review and Update: Regularly review and update SOPs to reflect process improvements, software updates, and operational changes.
  • Collaboration: Work closely with prepress teams, software developers, and quality assurance teams to ensure the accuracy and relevance of documentation.
  • Training Support: Assist in developing training materials and resources based on SOPs to support team onboarding and skill development.

Qualifications:

  • Proven experience as a technical writer, preferably in prepress, printing, or related industries.
  • Strong understanding of SOP development and technical documentation best practices.
  • Familiarity with writing for software-based procedures and processes is a plus.
  • Basic knowledge of software documentation, including writing user manuals and training guides.
  • Proficiency in using Microsoft Word and other tools to create structured documents adhering to templates.
  • Excellent written communication skills with strong attention to detail and accuracy.
  • Ability to work independently and manage multiple projects with varying deadlines.
  • Collaborative mindset with the ability to interact effectively with technical and non-technical teams.
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