What are the responsibilities and job description for the Customer Service Specialist - Portland, OR (In Office) position at BankTalent HQ?
At the Commerce Bank of Oregon in Portland, we believe that delivering exceptional service to our clients is the single most important function we perform in our role as bankers. We are dedicated to enriching professional, nonprofit and business organizations by providing them and their principals, with highly personalized banking and financial services from experienced bankers committed to long-term banking relationships.
Our Customer Service Specialistin Portland will work in partnership with Relationship Managers to provide exceptional banking service and operations support to both business and individual clients. The successful incumbent will be a professional, strong team player that has proven banking and service skills. This is a fully in office role.This is an opportunity to provide the level of service you have always wanted to provide to your clients but may not have been able to in your current position.
Responsibilities :
- Be a strong team player within the organization.
- Support the community of professionals that work at the Bank by promoting and practicing a team approach to accomplishing duties, goals, and objectives.
- Take ownership of client needs and act as their advocate to ensure that services and products requested are received in the timeframes agreed upon.
- Work closely with Relationship Managers and other team members to provide excellent client service.
- Monthly / Quarterly Branch Certifications.
- Will perform daily Client Services and may perform Teller duties.
- Will handle day-to-day client calls, requests, and questions.
- Understand a client or prospect's full banking relationship; make product, and service recommendations.
- Perform all aspects of opening new accounts.
- Process wire transfers, stop payments and various other banking services for clients.
- Assist with daily general ledger balancing, certifications, and other operational tasks for the department.
- Backup the reception desk as needed.
- Other duties as assigned.
Qualifications :
Benefits :
Salary : $5,250
