What are the responsibilities and job description for the Digital Solutions Consumer, Card Support Specialist position at BankTalent HQ?
The principal function of this position is to support the requirements associated with the Debit Card dispute and resolution process. Additionally, this role provides support to our internal team members and external clients for consumer digital banking needs. Functions as an integral part of the Digital Solutions Consumer and Projects Team.
ESSENTIAL RESPONSIBILITIES
- Debit Card :
Process MasterCard Alerts and distribute information to frontline
ADDITIONAL RESPONSIBILITIES OR DETAILS
Bill Payment
ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE
WORK CONDITIONS
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)