What are the responsibilities and job description for the Head of Retail Banking position at Bankwell?
Job Type
Full-time
Description
About Bankwell :
Bankwell is a commercial bank with over $3 billion in assets, offering privately owned businesses, their owners, executives, and high-net-worth individuals personalized, technologically advanced banking solutions. We are committed to delivering exceptional service through dedicated points of contact across private client groups and our Retail Banking centers, all of whom work in alignment to ensure businesses and individuals are well-banked.
Our team members and their clients benefit from an organizational focus on personal growth and technological innovation across business lines. These commitments enable Bankwell private client teams to offer robust products and deliver financial solutions to unique industry niches with speed, efficiency, and care.
Learn more about Bankwell at www.mybankwell.com .
Summary of Position :
The Head of Retail Banking is responsible for the overall leadership, strategy, and performance of the Retail Banking division. This role will have a strong focus on driving profitable growth in Business Banking, while ensuring a seamless and exceptional customer experience at every touchpoint. The ideal candidate is a dynamic and results-oriented leader with a proven record of accomplishment in Business Banking sales and a deep understanding of customer needs, market trends, and the role customer experience plays in driving loyalty and growth.
Lead and manage all aspects of Retail Banking at Bankwell including :
Drive growth in Business Banking :
- Develop and implement strategies to increase market share in Business Banking across our retail footprint.
- Leverage data and analytics to identify and target high-growth business segments and anticipate their unique needs.
- Build strong relationships with key business partners and community organizations to deepen customer connections and improve the overall experience for business clients.
Develop and execute the Retail Banking strategy :
Manage Retail Banking Operations :
Enhance Customer Experience :
Represent the Bank in the marketplace :
Requirements
Preferred Qualifications
This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties.
Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell's Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.
All employees are responsible for complying with banking regulations that apply to Bankwell. This includes, but is not limited to, adhering to the BSA and various consumer protection regulations, and complying with OFAC sanctions. Employees are required to complete compliance training and follow policies and procedures for applicable regulations based on their role. An employee's failure to comply with banking regulations will be individually reviewed and assessed. The result of non-compliance may impact job performance ratings and may be serious enough to require termination of employment.
Salary Description
200,000-$250,000
Salary : $200,000 - $250,000
