What are the responsibilities and job description for the Senior Customer Service Representative position at Banque Nationale du Canada?
NATBANK is hiring! Join our organization
Natbank, a wholly-owned subsidiary of National Bank of Canada that has been operating in Florida for more than 30 years! 4 Branches in Florida. Hollywood, Pompano Beach, Boynton Beach and Naples.
In this role as a bilingual Customer Relationship Officer (French & English) you will be based in Hollywood Florida.
YOUR MAIN CHALLENGES :
- Ensure customer satisfaction and preserve the Bank's Professional image by providing a personalized and efficient service.
- Promote the different products and the bank's services to enhance customer loyalty.
- Have the responsibility of greeting and facilitating communication with customers.
RESPONSIBILITIES AND MAIN ACTIVITIES :
Languages : English, French
Skills
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Accountability Brand Ambassadorship Business Development Client-focused Detail-oriented Digital literacy Driving Results Emotional Intelligence Empathy Humility Learning Agility Oral Communication Teamwork
We're putting people first :
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We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
