What are the responsibilities and job description for the Banking Associate position at Banterra Bank?
Job Description:
At Banterra Bank, we are seeking a skilled Banking Associate to join our team. This role is responsible for accurately and efficiently processing financial transactions between customers and the Bank, providing quality customer service while handling routine inquiries and problems.
Main Responsibilities:
- Process a variety of transactions including bank products, withdrawals, and loan payments, verifying amounts, balances, and endorsements as required.
- Answer phone calls professionally, route, and deliver messages as needed.
Key Skills and Qualifications:
- Strong organizational skills and attention to detail.
- Excellent customer service orientation.
- Ability to work as part of a team and problem-solve, prioritize tasks, and meet deadlines.