Credit Risk Generalist

SUMMARY

The Credit Risk Generalist manages the bank's credit risk by contacting delinquent loan accounts, developing credit information, and analyzing financial statements. They produce reports, perform collateral valuations, and monitor real estate tax tracking. The role also involves assisting with loan administration, maintaining compliance with loan policies, and conducting research for loan loss reserves.

The ideal candidate for this role should possess strong analytical skills, attention to detail, and excellent communication abilities. Direct experience or education in community banking or financial services is preferred.

This position is crucial for maintaining the bank's financial stability by managing credit risks and ensuring compliance with loan policies. The Credit Risk Generalist's efforts directly impact the bank's underwriting standards and contribute to the organization’s overall success.

All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cybersecurity, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies.

ESSENTIAL DUTIES

• Regularly contact delinquent loan accounts to discuss their account status and to work out payment arrangements suitable to the Bank and the customer. Record all contacts in the Bank’s Risk Management tracking system.
• Develop credit information for use by relationship officers or committees in making decisions on problem credits.
• Review all pertinent credit and financial information including credit bureaus reports, appraisals, bank files and other credit reporting services.
• Analyze complex and non-complex financial statements and related material.
• Produce and maintain various reports pertaining to the bank’s overall credit risk profile to assist Credit Administration and other lending personnel.
• Assist in developing, maintaining, and monitoring compliance with loan policies and procedures as well as controls necessary to maintain consistent underwriting standards and loan quality.
• Assist with the administration of loan review and analysis for Consumer, Commercial, and Specialty lending segments.
• Assist in the administration and underwriting of loan requests using Commercial and Consumer Loan Operating Software.
• Perform and document valuations of loan collateral, repossessions, and OREO. Maintain written actions that document efforts to dispose of these assets.
• Review and analyze collateral appraisal reports to determine their adequacy. Perform collateral valuations.
• Monitor delinquent real estate tax tracking reports and take corrective action to ensure that real estate tax defaults are cured, or liquidation of collateral is initiated.
• Assist with completion of Problem Loan Action Plans (PLAPs) on criticized and classified credits.
• Complete research on unemployment, bankruptcy, and other economic data to be used in determining the appropriate level of loan loss reserve.
• Conduct monthly site visits on real estate collateral, including taking pictures and completing inspection reports.
• Generate and send various customer-facing communications regarding account activity.
• Process phone payments with delinquent borrowers and assist in accurately preparing daily payment files for processing.
• Prepare spreadsheet and financial information.
• Assist in ensuring that departmental objectives are achieved.
• Assume responsibility for additional projects and tasks as assigned.

EDUCATION & CERTIFICATIONS

• Associate’s degree in Finance, Accounting, a related field, or a commensurate combination of education and experience required.

MINIMUM REQUIREMENTS

• Strong organizational skills and attention to detail.
• Critical thinking skills and the ability to apply sound judgement in decision-making.
• Excellent communication skills and the ability to communicate effectively, verbally and in writing, with internal and external customers at all levels.
• Ability to interpret various ratios and relationships inherent in common or specialized financial and data-driven reports.
• Ability to complete standard calculations and apply basic mathematical concepts in practical situations.
• A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability to maintain composure and professionalism in stressful or adverse conditions.
• Proficient computer literacy, including comfort with Microsoft systems and Office Suite.
• Intermediate typing skills to meet the needs of this position.
• Current driver’s license and reliable transportation with appropriate insurance coverage; additionally, the ability to drive occasionally in the course of performing assigned duties and responsibilities.
• The ability to work with minimal or no supervision.

ADDITIONAL QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, or a related field preferred.
• Direct experience in community banking or financial services strongly preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations and other laws/regulations as applicable.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)