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Medical Receptionist

Baptist Eye Surgeons, PLLC
Knoxville, TN Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks within a medical or dental clinic environment. This role requires a strong understanding of medical terminology and office management practices to ensure smooth operations and effective patient care.

Duties

  • Greet patients warmly and assist them with check-in and check-out processes.
  • Manage phone systems to answer calls, schedule appointments, and handle inquiries.
  • Maintain accurate patient records, including filing care plans and medical histories.
  • Process medical collections efficiently while ensuring patient confidentiality.
  • Coordinate with healthcare providers to facilitate patient care and follow-up appointments.
  • Handle administrative tasks such as managing office supplies, maintaining cleanliness, and ensuring compliance with health regulations.
  • Assist in the preparation of necessary documentation for insurance claims and billing.

Skills

  • Proficient in medical terminology relevant to both medical and dental practices.
  • Experience as a Medical Receptionist or Dental Receptionist is preferred.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Familiarity with office management software and phone systems.
  • Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
  • Ability to work collaboratively in a team-oriented environment while maintaining a professional demeanor.
  • Knowledge of medical collection processes is an asset.

Salary commensurate with experience.

Join us in providing compassionate care while ensuring the operational efficiency of our practice!

Job Type: Full-time

Benefits:

  • Flexible spending account
  • Health savings account
  • Uniform allowance

Medical Specialty:

  • Ophthalmology

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

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