Medical Receptionist

Job Announcement: Part-Time Receptionist Position at GEM Neurology

Position Title: Receptionist
Location: GEM Neurology, 155 Frank L Diggs Drive, Clinton, TN 37716
Employment Type: Part-Time (Tuesday - Friday, 4 Days per Week)

About Us

At GEM Neurology PLLC, we specialize in providing expert care for patients with movement disorders, epilepsy, headaches, dementia, and stroke. As a small and passionate team, we are committed to delivering personalized, compassionate care in a supportive and professional environment.

Position Overview

We are seeking an organized, friendly, and detail-oriented individual to join our team as a Receptionist. As the first point of contact for our clinic, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations for our patients and their families. This position offers the potential for promotion to full-time or administrative roles for candidates interested in career growth.

Key Responsibilities

• Warmly greet patients and caregivers, ensuring a welcoming experience.
• Manage check-ins and check-outs, process co-payments, and update insurance information.
• Schedule appointments and follow-ups, and address patient inquiries over the phone.
• Respond to patient and caregiver emails promptly and professionally.
• Request and organize medical records.
• Confirm appointments and send reminders to patients.
• Fax and scan documents, including imaging and lab orders.
• Assist in Patient Portal Management: Guide patients on accessing and using the patient portal to schedule appointments, request records, or view test results.
• Maintain Front Office Cleanliness: Ensure the reception area is tidy and organized to promote a professional environment.
• Handle Incoming Mail and Faxes: Sort and distribute mail and faxes to the appropriate staff or providers promptly.

Work Schedule

• Tuesday - Thursday: 8:30 AM - 5:30 PM
• Friday: 8:30 AM - 4:00 PM
• Lunch Break: 12:00 PM - 1:00 PM (unpaid)
• Days Off: Monday, Saturday, and Sunday

Compensation & Benefits

• Starting Pay: $16 per hour, with increases based on performance and tenure:
• $17 per hour after 4 months
• $18 per hour after 1 year
• $19 per hour after 2 years
• Annual Bonuses: Performance-based bonuses after 1 year of employment.
• Paid Time Off (PTO): 12 days annually, plus 6 paid holidays:
• New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Paid Sick Leave: 2 days per year, used in full-day increments (does not roll over). Additional sick days are deducted from PTO.
• Maternity Leave: Up to 12 weeks unpaid, in accordance with FMLA guidelines.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Prior experience in a medical office is preferred but not required.
• Skills:
• Strong communication skills and a friendly, professional demeanor.
• Proficiency with office technology, including phone systems, faxing, and scanning.
• Comfort with Electronic Medical Records (EMR) systems.

How to Apply

If you are interested in this opportunity to grow with us and make a meaningful impact on patient care, please submit the following to info@gemneurology.com:

• Your updated resume
• A brief cover letter outlining your interest in this position

We look forward to welcoming a dedicated and enthusiastic team member to GEM Neurology, where patient care is always our top priority.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 30.5 per week

Benefits:

• Paid time off

Medical Specialty:

• Neurology

People with a criminal record are encouraged to apply

Ability to Commute:

• Clinton, TN 37716 (Required)

Ability to Relocate:

• Clinton, TN 37716: Relocate before starting work (Required)

Work Location: In person

Salary : $18