What are the responsibilities and job description for the Banking Support Specialist position at Bar Harbor Bank & Trust?
The Customer Service Representative role at Bar Harbor Bank & Trust offers competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more. This position is critical to our customers' day-to-day financial needs and building trusted relationships.
Responsibilities:
- Assist customers in identifying their financial needs and contribute toward the company's success.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services.
- Gain an understanding of the banking industry and contribute toward meeting branch goals.
- Build trusting relationships with individuals in the communities we serve.
- Process transactions for customers in a prompt, efficient, courteous, and professional manner.
- Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
About Us:
We strive to maintain a culture that values positivity, communication, teamwork, initiative, professionalism, and quality. Our six Brand Behaviors guide us in achieving our goals:
- Positivity: Create a rewarding and exciting place to work.
- Communication: Share the right information clearly and quickly to build great relationships.
- Teamwork: Build great teams to make positive things happen.
- Initiative: Value innovation and fresh thinking to continually improve our customer experience and team development.
- Professionalism: Treat others with care and respect, promoting real trust.
- Quality: Ensure the highest quality standards are adhered to in everything we do.
