What are the responsibilities and job description for the Learning Specialist (Retail Trainer) position at Bar Harbor Bankshares?
Position Summary:
The Learning Specialist (25 hours) will conduct classroom and online facilitation of the Company’s operational, technical, regulatory, and sales & service initiatives. This role will deliver learner-centered initiatives using classroom, eLearning, micro learning, and blended learning designs incorporating adult learning theory into activities and content.
Responsibilities (Essential):
- Delivers formal and informal learning solutions in a manner that is both engaging and effective. Creates a positive learning environment by incorporating a variety of learning methodologies which align solutions with course objectives and learner needs.
- Conducts both in-house and third party training solutions which include a blended approach to learning. Collaborates with Senior Learning & Development Specialists and VP, Learning & Development on curriculum design to improve effectiveness and to incorporate innovative adult learning techniques into materials.
- Collaborates with HR Business partners and business clients to conduct skill gap analyses and assists the VP, Learning and Development to develop learning paths.
- Assumes responsibility for ensuring that product, process, sales, service regulatory, and financial institution knowledge are maintained.
- Enthusiastically support the Bank’s and Brand Behaviors.
- Adheres to regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act.
- Comprehend and adhere to federal banking regulations in accordance with the Company’s policies and procedures.
Responsibilities (Marginal):
- Perform other duties as requested.
Required Education & Experience:
- Bachelor’s degree or equivalent experience in organizational communication, instructional design/technology, education or business highly desired. Certified Trainer or industry recognized designation highly desired.
- A minimum of two years of experience in a learning and development capacity or experience in a financial institution.
- Experience and understanding of classroom facilitation and eLearning facilitation through Zoom or similar tool. An understanding of training methodologies and best practices (ADDIE/SAM), including all aspects of adult learning motivation.
- Experience with Articulate other similar authoring tool helpful.
Physical Demands and Work Environment:
Physical Demands: General office environment.
Work Environment: General office environment.
Schedule Expectations:
Full time, non-exempt position.
Required Travel:
This position requires travel approximately 10% of work hours.
AAP/EEO Statement:
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
