What are the responsibilities and job description for the Health Screener position at Barbara Ann Karmanos Cancer Cn?
About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Health Screener
Michigan, Farmington Hills
NEW
Service/Support
Barbara Ann Karmanos Cancer Cn
25001985
Job Summary: Under the direction of the department supervisor, is responsible for COVID-19 screening and greeting patients, visitors, vendors, physicians and staff entering and leaving the hospital. Will conduct screening following guidelines as directed by the Center for Disease Control and Prevention. Will provide excellent customer service. Training of employees as needed. Maintenance of a neat, orderly and sanitized lobby area.
Responsibilities:
- Greets and conducts COVID-19 symptom screening of all persons entering the facility.
- Conducts screening following Center for Disease Control (CDC) Guidelines along with those set forth by executive staff and directed by supervisors.
- Integrates all components of AIDET (acknowledge, introduce, duration, explanation, and thank you) when interacting with patients, guests, and co-workers.
- Performs to service excellence standards: Responds promptly, professionally and courteously to all customers’ needs and Cooperates and communicates effectively with all patient, families and staff.
- Greets patients, family members, vendors, physicians and staff in a friendly, courteous and expedient manner.
- Cleans and sanitizes the lobby furniture between patients and visitors.
- Provides general information to the public, patients, guests, and others
- Directs patients and visitors to appropriate locations upon request.
- Performs other related responsibilities as necessary.
Required Qualifications:
- High school diploma or equivalent.
- One year of customer service experience.
Preferred Qualifications:
- One year of prior work experience in acute care/medical experience
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
- Schedule: Part-time
- Requisition ID: 25001985
- Daily Work Times: 0730-1600
- Hours Per Pay Period: 40
- On Call: No
- Weekends: No
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
