What are the responsibilities and job description for the Health Screener position at McLaren Health Care Corporation?
Job Summary: Under the direction of the department supervisor, is responsible for COVID-19 screening and greeting patients, visitors, vendors, physicians and staff entering and leaving the hospital. Will conduct screening following guidelines as directed by the Center for Disease Control and Prevention . Will provide excellent customer service. Training of employees as needed. Maintenance of a neat, orderly and sanitized lobby area.
Responsibilities:
- Greets and conducts COVID-19 symptom screening of all persons entering the facility.
- Conducts screening following Center for Disease Control (CDC) Guidelines along with those set forth by executive staff and directed by supervisors.
- Integrates all components of AIDET (acknowledge, introduce, duration, explanation, and thank you) when interacting with patients, guests, and co-workers.
- Performs to service excellence standards: Responds promptly, professionally and courteously to all customers’ needs and C ooperates and communicates effectively with all patient, families and staff.
- Greets patients, family members, vendors, physicians and staff in a friendly, courteous and expedient manner.
- Cleans and sanitizes the lobby furniture between patients and visitors.
- Provides general information to the public, patients, guests, and others
- Directs patients and visitors to appropriate locations upon request.
- Performs other related responsibilities as necessary.
Required Qualifications:
- High school diploma or equivalent.
- One year of customer service experience.
Preferred Qualifications:
- One year of prior work experience in acute care/medical experience
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
- Schedule: Part-time
- Requisition ID: 25001985
- Daily Work Times: 0730-1600
- Hours Per Pay Period: 40
- On Call: No
- Weekends: No