Spa Receptionist

This is a temporary position

Job Description:
 Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
 Maintain regular attendance in compliance with Remington standards, as required by scheduling which will vary according to the needs of the hotel.
 Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working
 Comply at all times with Remington standards and regulations to encourage safe and efficient hotel operations
 Maintain a warm and friendly demeanor at all times
 Must at all times be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees
 Greet and welcome all guests and members
 Check guests and members in and out: administer keys to locker areas
 Process transactions for all events, guest fees, membership fees, dues, etc.
 Handle all administrative functions of the spa including use of Spa software, maintaining inventory of supplies, answering telephones, make appointments, and answer questions.
 Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products)
 Must be able to assist guests in the retail area
 Arrange for all spa appointments for a la carte services/activities and packages
 Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency
 Assist guests and members with spa prescriptions
 Ensure facility is prepared for proper opening and closing each day
 Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order

Must be able to convey information and ideas clearly
 Must be able to evaluate and select among alternative courses of action quickly and accurately.
 Must work well in stressful, high pressure situations
 Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
 Must maintain composure and objectivity under pressure
 Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
 Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
 Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
 Must be able to work with and understand financial information and data, and basic arithmetic functions.

Requirements:
 Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
 Maintain regular attendance in compliance with Remington standards, as required by scheduling which will vary according to the needs of the hotel.
 Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working
 Comply at all times with Remington standards and regulations to encourage safe and efficient hotel operations
 Maintain a warm and friendly demeanor at all times
 Must at all times be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees
 Greet and welcome all guests and members
 Check guests and members in and out: administer keys to locker areas
 Process transactions for all events, guest fees, membership fees, dues, etc.
 Handle all administrative functions of the spa including use of Spa software, maintaining inventory of supplies, answering telephones, make appointments, and answer questions.
 Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products)
 Must be able to assist guests in the retail area
 Arrange for all spa appointments for a la carte services/activities and packages
 Must monitor appointments and ensure proper staffing to maintain sense of order and efficiency
 Assist guests and members with spa prescriptions
 Ensure facility is prepared for proper opening and closing each day
 Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order

Must be able to convey information and ideas clearly
 Must be able to evaluate and select among alternative courses of action quickly and accurately.
 Must work well in stressful, high pressure situations
 Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
 Must maintain composure and objectivity under pressure
 Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
 Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
 Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
 Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Types: Part-time, Temporary

Pay: From $20.00 per hour

Benefits:

• Paid time off

Shift:

• Day shift
• Morning shift

Work Location: In person

Salary : $20