What are the responsibilities and job description for the In Room Dining Order Taker position at BARDO Hotels?
LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
Overview
Our team at Hotel Bardo Savannah is seeking a dedicated, service-oriented, and detail-focused In-Room Dining Order Taker. In this role, you will work alongside a team of hospitality professionals who are committed to delivering exceptional in-room dining experiences to our guests. The ideal candidate will have a passion for personalized service, strong organizational skills, and the ability to thrive in a fast-paced environment.
Responsibilities
LEFT LANE’s flagship property is Hotel Bardo Savannah, named one of the best hotels in the world in 2024 by Travel Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
Overview
Our team at Hotel Bardo Savannah is seeking a dedicated, service-oriented, and detail-focused In-Room Dining Order Taker. In this role, you will work alongside a team of hospitality professionals who are committed to delivering exceptional in-room dining experiences to our guests. The ideal candidate will have a passion for personalized service, strong organizational skills, and the ability to thrive in a fast-paced environment.
Responsibilities
- Serve as the primary contact for guests placing in-room dining orders with prompt and courteous communication.
- Accurately record orders, including special requests, dietary restrictions, and delivery preferences.
- Coordinate with kitchen and service teams to ensure timely and accurate order preparation and delivery.
- Conduct quality checks to ensure orders meet brand standards for accuracy and presentation.
- Collaborate with other departments to fulfill special guest requests and resolve service issues.
- Maintain an organized workspace and manage inventory of in-room dining supplies.
- Experience in food and beverage service or hotel operations preferred.
- Strong communication, organizational, and interpersonal skills.
- Proficiency in point-of-sale systems and basic computer applications.
- Flexibility to work varying schedules, including weekends and holidays.
- Hospitality degree or certification preferred; knowledge of dietary restrictions is a plus.
- Ability to stand and walk for extended periods and lift up to 25 lbs.
