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Employee Benefits Administrator / Servicing Representative

Barker Weber Insurance Agency
Jackson, MI Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 6/26/2025

Overview: The Employee Benefits Administrator is responsible for administering and servicing employee benefits programs, including group health insurance, dental benefits, vision benefits, disability benefits, and other benefits. This role also involves assisting clients with HealthCare.gov and Medicare enrollments, ensuring compliance with relevant regulations, and providing exceptional customer service. The Employee Benefits Administrator will report to the Senior Benefits Administrator.

Responsibilities:

  • Administer Employee Benefits Programs: Manage and oversee all aspects of employee benefits programs, including group health, dental, vision, short-term and long-term disability, COBRA, life insurance, flexible spending plans, and HSA plans.
  • Benefits Enrollment and Claims: Assist employees with benefits enrollments, plan changes, and benefit-related claims. Conduct benefits orientations and explain benefits enrollment systems.
  • Healthcare.gov Assistance: Provide assistance to clients enrolling via HealthCare.gov, ensuring they obtain eligibility determinations and select qualified health plans.
  • Medicare Assistance: Assist Medicare clients with understanding their options and enrolling in appropriate plans.
  • Compliance and Documentation: Ensure compliance with state and federal regulations, including COBRA, ADA, Section 125, workers’ compensation, Medicare, Social Security, and DOL requirements. Maintain accurate records and documentation.
  • Employee Communication: Prepare and distribute benefits enrollment materials, conduct benefits meetings, and respond to benefits inquiries from employees.
  • Reporting and Analysis: Prepare employee reports for budget, incentive programs, and other benefits reporting requirements. Compile a variety of reports to maximize utilization of the HRIS system.
  • Customer Service: Provide exceptional customer service to employees and clients, addressing their questions and concerns promptly and effectively.

Qualifications:

  • Education: Bachelor’s degree in human resources, Business Administration, or related fields preferred.
  • Experience: 3-5 years of experience administering benefits with knowledge of HR functions, particularly in benefits administration. Experience with Applied Epic is strongly recommended.
  • Skills: Excellent verbal and written communication, organizational, interpersonal, and group presentation skills. Proficiency in Microsoft Applications (Excel, Word, PowerPoint) strongly preferred.
  • Experience with Applied Epic is strongly recommended.
  • Knowledge: Sound knowledge of state regulations, filing and compliance requirements, and other laws affecting benefit programs, including COBRA, ADA, Section 125, workers’ compensation, Medicare, Social Security, and DOL requirements.
  • Attributes: Strong ability to exercise good independent judgment, pay attention to details, prioritize tasks, and handle multiple projects concurrently.

Special Considerations:

  • Experience with Applied Epic is strongly recommended.
  • Current AHIP / NABIP Medicare Certification preferred.

Job Type: Full-time

Pay: $17.50 - $27.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Benefits administration: 1 year (Required)
  • Applied Epic Software: 1 year (Required)

License/Certification:

  • Accident & Health Insurance License (Required)

Ability to Commute:

  • Jackson, MI 49203 (Required)

Work Location: In person

Salary : $18 - $28

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