Regional Manager

The Regional Manager is a key position at The Medical Group, responsible for upholding the principles of Don t Harm Me, Help Me and Be Nice to Me. This includes supervising practice site business and clinical functions, ensuring a safe and compassionate experience for patients and their families, as well as a supportive and productive practice environment for providers and staff.

The Regional Manager reports to a Regional Director and oversees the operations of multiple assigned practice locations. They ensure optimal utilization of resources and the efficient delivery of services, while also maintaining compliance with all applicable policies, laws and regulations.

Responsibilities :

• Develops, plans, and budgets on a strategic, tactical and operational level for and with each practice
• Routinely reviews management reporting data to ensure operations are performing to budget and identifies ways to improve efficiency
• Initiates processes / improvements communicating with VP, RD and practice site providers and staff
• Identifies operating costs and operational capital budget needs in collaboration with providers and office managers
• Schedules and uses staff appropriately across practice locations for optimal coverage whenever possible
• Tracks and evaluates on a regular basis scheduling, practice revenues, staff competencies and training
• Communicates and coordinates with HR including payroll, orientation of staff and delivery of employee handbook and policies
• FOLLOWING A DISCIPLINARY PROCESS IN ACCORDANCE WITH HR POLICY AND PROCEDURES
• PERFORMS ANNUAL STAFF PERFORMANCE EVALUATIONS
• LOOKS FOR WAYS TO IMPROVE PATIENT, PROVIDER AND STAFF ENGAGEMENT
• HELDS REGULAR STAFF MEETINGS FOR DESIGNATED PRACTICES
• ENSURES QUALITY MEASURES ARE IMPLEMENTED AND ONGOING FOR ASSIGNED PRACTICES
• SUPPORT PATIENT ACQUISITION EFFORTS AND IDENTIFY OPPORTUNITIES FOR VOLUME GROWTH IN THE SURGICAL AND MEDICAL SPECIALTY PRACTICES

Qualifications :

A Bachelor's Degree in Business Administration or related field is required, with an emphasis on Healthcare Administration preferred. Appropriate experience may be substituted for educational requirements. Critical thinking and analytical skills are essential, as is 3-5 years of experience in group practice management of multiple locations.

Effective working knowledge of healthcare financial management, medical practice accounting, third-party reimbursement issues, patient flow and facilities management is necessary. General knowledge of physician compensation models and contract terminology is also preferred.

Microsoft Office proficiency is required, as is experience working with Surgical and Medical Specialty Practices. Prior experience working in a clinical capacity and experience working in an academic medical group setting are also highly desirable.