Dispatcher

Barnhart Inc. strives to be a market leader in the transportation industry. We believe that success starts with our people. Our team is built on a culture of collaboration, innovation, and a dedication to providing exceptional customized transportation solutions. More than just a third-party logistics provider, we are a family that values safety, service, and our team members, while fostering a supportive and inclusive workplace. With headquarters in North East, PA, and terminals in Moncks Corner, SC, and Houston, TX, we are growing and looking for passionate individuals who thrive in a team-oriented environment.

Essential Duties and Responsibilities:

• Utilize the list of available drivers and the current available driving hours report to plan loads to be dispatched using the load planner spread sheet
• Demonstrate problem-solving skills and remain calm in a fast-paced environment.
• Promptly and professionally respond to all inquiries and directives from customer representatives
• Efficiently plan and schedule back haul routes to maximize utilization of resources and minimize empty miles
• Collaborate with our sales and operations teams to ensure the best solutions are provided to customers in alignment with their transportation needs
• Act as the main point of contact for customers, addressing their inquiries, concerns, and requests promptly and professionally
• Resolve customer complaints or concerns with empathy and efficiency, aiming for the highest level of customer satisfaction
• Other duties as assigned

Education and Experience:

• High school diploma or GED required
• Candidates need to be knowledgeable of transportation industry rules and regulations and adhere to local laws
• Flatbed and Drayage experience preferred
• Customer Service experience preferred
• Experience in the transportation industry
• Strong written and oral communication skills
• Ability to manage multiple tasks simultaneously
• Ability to work independently
• Possesses drive and initiative
• Strong attention to detail
• Contribute to a positive work environment

Industry Leading Benefits:

• Compensation Plan with Incentive Bonus Program
• 401(K) with employer match – 4% match on 5% contributions
• Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
• PTO (paid time off) Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance ($20k coverage fully paid by employer)
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Flex Spending Account (FSA)
• HRA

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: In person

Salary : $20,000