What are the responsibilities and job description for the Tasting Room Associate position at Barrel 33 Sandpoint?
Barrel 33 is more than just a wine shop—it’s a place where guests discover, learn about, and fall in love with exceptional wines, craft beer and delicious food in a fun, friendly, and inviting atmosphere. Our team is passionate about creating outstanding guest experiences by providing exceptional customer service, sharing knowledge about our offerings, and ensuring that every visitor enjoys their time with us.
We're looking for enthusiastic and dedicated Tasting Room Associates to join our team! This role is perfect for someone who enjoys engaging with people, working in a dynamic environment, and learning about craft beer and local wine.
Responsibilities:
Guest Experience & Service
- Provide an engaging and educational wine-tasting experience for guests.
- Pour wine and beer tastings, serve food, and ensure all guests feel welcome.
- Offer knowledgeable recommendations and answer questions about our wines, vineyards, and products.
- Maintain a positive, friendly, and professional demeanor at all times.
- Make food to our high standards at a fast paced that meets guests satisfaction
Retail & Operations
- Maintain cleanliness and organization throughout the shop and tasting room.
- Assist with inventory management, including labeling, stocking, and rotating products.
- Follow proper cash-handling procedures and accurately process transactions.
- Follow all opening and closing procedures.
- Minimize product waste and ensure efficient use of supplies.
- Assist with event setup, coordination, and execution as needed.
Teamwork & Communication
- Work collaboratively with the team to ensure smooth daily operations.
- Communicate effectively with management regarding product needs, guest feedback, and operational improvements.
- Maintain a proactive approach to tasks, staying productive during slower periods.
Qualifications:
- Must be able to work weekends
- Previous experience in a customer service based role
- Ability to communicate clearly and professionally with customers and team members is crucial. It’s about conveying warmth, enthusiasm, and a willingness to solve problems
- Experience handling difficult customers or situations in a calm and professional manner
- You must be able to juggle multiple tasks (serving customers, taking orders, handling payments, refilling drinks) without sacrificing the quality of service
- A genuine interest in making people feel welcome, whether they’re regulars or first-timers
- Have a positive attitude
- Able to remain calm in stressful situations
- A great team player
- Ability to stand for long hours
- Must have a willingness to learn
Job Types: Full-time, Part-time, Seasonal
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Tuition reimbursement
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $16
