What are the responsibilities and job description for the Front Desk/Receptionist position at Barrier Island Psychiatry PA?
- Greets visitors and guides patient scheduling from arrival to completion.
- Notifies treatment team of patient arrival.
- Answers and routes calls, as necessary, to appropriate individuals.
- Accurately takes and delivers messages.
- Maintains log of all calls requiring further action.
- Accepts and signs for packages, and notifies addressee of package arrival.
- Collect payments & refers to appropriate staff to set up a payment plan
- Obtains updated copies of individual identification as well as insurance
- Performs a variety of routine clerical tasks.
- Maintains clean and orderly reception area; upkeeps supplies to provider offices.
- *The company reserves the right to add or change duties at any time.
Must Have Medical Office Experience
Job Qualifications:
- Education: High school diploma or equivalent
- Experience: Some previous work-related experience
- Reception/Front Desk (Preferred)
- Medical Office Experience (Preferred)
- Bilingual in Spanish (Preferred)
Skills/Competencies Required:
⦁ Social Skills—the individual professionally interacts with employees and patients and models a positive teamwork attitude.
⦁ Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
⦁ Leadership—the individual inspires and motivates others to perform well, accepts feedback from others.
⦁ Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
⦁ Judgment—the individual displays willingness to make decisions, exhibits sound, accurate, and ethical judgment and makes timely decisions.
⦁ Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
⦁ Safety and security—the individual observes safety and security procedures and uses equipment and materials properly. They will also review these procedures quarterly.
⦁ Interpersonal skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
⦁ Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates one-on-one and group presentation skills.
⦁ Written communication—the individual edits work for spelling and grammar, presents data effectively and is able to read and interpret written information.
⦁ The incumbent will have computer skills to assist in writing reports electronically to ensure requirements, data and patient files are up to date and accurate.
⦁ Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
⦁ Leadership—the individual inspires and motivates others to perform well, accepts feedback from others.
⦁ Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
⦁ Judgment—the individual displays willingness to make decisions, exhibits sound, accurate, and ethical judgment and makes timely decisions.
⦁ Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
⦁ Safety and security—the individual observes safety and security procedures and uses equipment and materials properly. They will also review these procedures quarterly.
⦁ Interpersonal skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
⦁ Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates one-on-one and group presentation skills.
⦁ Written communication—the individual edits work for spelling and grammar, presents data effectively and is able to read and interpret written information.
⦁ The incumbent will have computer skills to assist in writing reports electronically to ensure requirements, data and patient files are up to date and accurate.
Job Type: Full-time
Pay determined upon hire, commensurate with experience and/or education.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Business hours: 8:00AM - 5:30PM
- Alternating Opening/Closing responsibilities
Ability to commute/relocate:
- Charleston, SC 29407: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person