What are the responsibilities and job description for the Front Desk Receptionist position at Southeastern Spine Institute, LLC?
We are looking for full-time front desk receptionists to join our team!
Essential Functions of this role includes:
- Create a welcoming atmosphere by greeting patients and other visitors to the clinic
- Verify all demographic, billing, and insurance information. Obtain “New Patient” Information Form” for all new patients and patients with changed information.
- Distribute HIPAA awareness forms.
- Request treatment records from referring doctors and hospitals.
- Input new patient and patient updates in EMR.
- Announce patient arrival via system input.
- Scant new patient documents collected by New Patient Coordinators.
- Prep/scan IME documents and collect IME fees.
- Schedule office visits.
- Call patient’s 24 hours in advance to verify their office appointments.
Performance indicators of this role includes:
- Fiscal responsibility in daily operations
- Quality control of patient & claims data
- Timeliness of reimbursement processing
- Exemplary ethical leadership and conflict management
