What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Bernados Consulting?
Job Title: Medical Receptionist – Internal Medicine (MDVIP Partner Practice)
About Us:
We are a concierge-style Internal Medicine practice and proud MDVIP partner committed to delivering world-class, personalized patient care. Our mission is to elevate every aspect of the patient experience—from the first phone call to the follow-up care—and we are looking for a front office professional who shares our values of compassion, precision, and service excellence.
Position Summary:
As the first point of contact for our patients, the Medical Receptionist plays a vital role in delivering an exceptional patient experience. This position is ideal for someone who is professional, organized, and thrives in a patient-focused environment. You will manage front desk operations and be an integral part of a supportive and collaborative care team.
Key Responsibilities:
- Greet and check-in patients with warmth, professionalism, and attention to detail
- Manage multi-line phone system and direct calls appropriately
- Schedule appointments, manage provider calendars, and send reminders
- Verify insurance and collect co-pays and outstanding balances
- Maintain accurate and up-to-date patient records in the EHR system (Athena experience preferred)
- Coordinate referrals and obtain prior authorizations as needed
- Support general administrative functions to ensure smooth office flow
- Uphold the privacy and dignity of every patient interaction
- Contribute to a culture of service excellence and continuous improvement
What We’re Looking For:
- Previous experience in a medical front office or concierge-style medical practice preferred
- Previous experience with AthenaHealth EHR
- Friendly, polished communication style—both in-person and by phone
- Strong multitasking, organizational, and time management skills
- Tech-savvy with experience with Microsoft Office Suite
- Ability to remain calm and efficient in a fast-paced clinical environment
- Team player with a “patients-first” mindset and a proactive approach
- High school diploma or equivalent required; additional healthcare admin training a plus
Why Join Us?
- Be part of a respected Internal Medicine practice that’s redefining patient care
- Work with a physician and team that values your contributions and encourages growth
- Competitive pay and benefits package
- Predictable hours with Fridays reserved for administrative tasks
- A positive, respectful, and professional work culture
To Apply:
If you’re ready to make a meaningful impact on patients' lives every day and be part of a high-performing healthcare team, we’d love to hear from you. Submit your resume and a brief cover letter outlining why you're the perfect fit for our front office.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Medical Specialty:
- Internal Medicine
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Mount Pleasant, SC 29464 (Required)
Work Location: In person
Salary : $20 - $23
