What are the responsibilities and job description for the SERVICE ADMINISTRATOR position at Barry-Wehmiller?
About Us :
BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler Dünnebier (W D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief : to use the power of business to build a better world.
Job Description :
The Service Administrator is responsible for ensuring accurate and efficient processing of service-related administrative tasks. This role involves managing timesheets, expenses, invoicing, and job costing using SAP and D365, as well as handling CRM case management and supporting the service team with documentation, billing, and reporting. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.
ESSENTIAL FUNCTIONS :
Administrative & Financial Processing
- File technician reports and expenses in the correct week.
- Configure and extract times and expenses from D365 for job costing.
- Input times and expenses into SAP for cost posting.
- Process and send the weekly list of technician reimbursements to the designated personnel by Thursday morning.
- Manage invoice accruals in SAP for billing purposes and input amounts into D365.
- Reconcile credit card statements and ensure all service technician charges are accounted for.
Job & Work Order Management
Invoicing & Accounting Support
Communication & Coordination
CRM & Case Management
Preferred Qualifications :
COMPETENCIES
LEADERSHIP RESPONSIBILITY
This position does not directly supervise other team members.
WORK ENVIRONMENT / PHYSICAL DEMANDS
This job description has been designed to indicate the general nature and level of work performed by team members within this classification. It's not intended to be construed as an exhaustive list of all responsibilities, duties and skills, and is subject to change at any time.
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M / F / D / V This organization uses E-Verify.
Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and / or skills assessments.
Company : Winkler Dunnebier
