What are the responsibilities and job description for the Veterinary Receptionist position at Bartonville Veterinary Center?
Join Our Team at Bartonville Veterinary Center!
We are looking for a highly motivated and experienced candidate to join our team at Bartonville Veterinary Center (BVC). We are seeking a hardworking and reliable individual who possesses exceptional communication and client service skills and thrives in a team atmosphere. Candidates must be professional, and knowledgeable in administrative support and customer service. The candidate is required to work closely with the practice owner, associate veterinarians, and the rest of our tight-knit team.
Responsibilities:
- Assist clients and team members professionally and courteously.
- Handle mail processing, including sorting and distribution.
- Manage payments and perform end-of-day administrative procedures.
- Maintain accurate medical records and document protocols and procedures.
- Handle requests for product information, estimates, and prescription refills.
- Assist with sales and product marketing initiatives as needed.
- Schedule appointments and manage doctor schedules.
- Provide administrative support to the team.
Indirect Responsibilities:
- Represent the company with integrity and pride.
- Maintain a clean, professional, and safe work area.
- Take ownership of daily responsibilities and administrative duties.
- Foster constructive communication between departments.
- Fulfill any additional administrative tasks to meet organizational needs.
- Strive to consistently meet or exceed customer expectations.
Experience Required:
- Previous veterinary receptionist experience.
- Proficiency in office suite software, typing, and computer skills.
- Demonstrated customer service experience.
Specific Knowledge and Skills:
- Detail-oriented with a commitment to quality.
- Excellent interpersonal and communication skills.
- Experience working in high-performance teams.
- Strong problem analysis and resolution skills.
- Proficient in oral, written, and interpersonal communications.
- Self-directed with strong initiative.
- Typing/word processing speed of at least 65 words per minute.
- Competent use of computers and various software programs.
Job Types: Full-time, Part-time
Pay: $16.50 - $19.00 per hour
Benefits:
- Employee discount
- Uniform allowance
Schedule:
- 10 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- veterinary clinic: 2 years (Required)
- receptionist: 2 years (Required)
Ability to Commute:
- Bartonville, TX 76226 (Required)
Work Location: In person
Salary : $17 - $19