What are the responsibilities and job description for the Solutions Engineer position at Baseten?
ABOUT BASETEN
Join our dynamic team at Baseten, where we’re revolutionizing AI deployment with cutting-edge inference infrastructure. Backed by premier investors such as IVP , Spark Capital , Greylock , and Conviction , we’re trusted by leading enterprises and AI-driven innovators—including Descript , Bland.ai , Patreon , Writer , and Robust Intelligence —to deliver top-tier performance, security, and reliability for their production workloads. With our recent $75 million Series C funding, we’re poised to accelerate our mission to make AI accessible across all products. If you’re passionate about tackling impactful challenges and building transformative solutions from the ground up, we invite you to join us on this exciting journey!
THE ROLE :
As a Solutions Engineer at Baseten, you will work alongside our sales team to help prospects and customers understand the technical value of our platform in the early stages of their journey. You'll serve as a technical advisor, conducting demonstrations, running benchmarks, and creating custom proof-of-concepts that showcase how Baseten's inference infrastructure and Truss system can address specific customer needs. This role is critical in translating Baseten's technical capabilities into business value for prospective customers.
RESPONSIBILITIES :
Partner with the sales team to engage prospects and provide technical expertise throughout the early sales cycle
Help conduct evaluations of Baseten's platform for prospective customers
Create customized demonstrations and proof-of-concepts that highlight Baseten's capabilities in solving customer-specific AI deployment challenges
Gather customer requirements and technical feedback to inform product roadmap decisions
Identify common customer pain points and collaborate with product teams to address them
Stay current with industry trends, open-source ML models, and AI deployment best practices
Partner with the Forward Deployed Engineer team to deliver value for strategic customers
REQUIREMENTS :
2 years of experience in technical pre-sales, solutions engineering, or customer-facing technical roles, preferably in an ML / AI company or ML-focused role
Intermediate experience with Python
Basic understanding of AI / ML concepts, especially around model deployment and inference
Familiarity with open-source ML models and common LLM tools and frameworks (e.g., LangChain, Hugging Face, etc.)
Strong communication skills with the ability to explain technical concepts clearly to diverse audiences
Bachelor's degree in Computer Science, Engineering or equivalent practical experience
BENEFITS :
Competitive compensation package (Unlimited PTO, 401k, covered healthcare premiums)
A unique opportunity to be part of a rapidly growing startup in one of the most exciting engineering fields of our era
An inclusive and supportive work culture that fosters learning and growth
Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities
Apply Now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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