What are the responsibilities and job description for the 100 - Bashas' Starbucks Team Lead - Camp Lowell & Swan position at Bashas'?
Position Purpose : The Starbucks Team Lead creates the Starbucks Experience for Bashas' customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
Responsibilities : A Starbucks Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Starbucks Team Lead responsibilities include :
- Ensure compliance with safety regulations, heath department and weights and measures requirements.
- Deliver legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discover and respond to customer needs.
- Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
- Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas’ and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
- Anticipate customer and store needs.
- Follow Bashas’ operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
- Maintain a clean and organized workspace so that members can locate inventory and product as needed.
- Recognize and reinforce individual and team accomplishments.
- Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Maintain regular and consistent attendance and punctuality.
- All other related duties as assigned
Employees may occasionally experience the following physical demands for an extended period :
Standing, Sitting, Lifting Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Perks & Benefits
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers / Promotion / Rehire Candidates :
