What are the responsibilities and job description for the Customer Service Specialist position at Bashas'?
About Us:
Bashas' is a company dedicated to nourishing our communities through quality products and services. We believe in treating our employees with respect and providing opportunities for growth and development.
Job Overview:
This position is an exciting opportunity to join our team as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service, resolving customer complaints, and ensuring a positive shopping experience.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Provide accurate product information and recommendations to customers
- Process transactions and handle customer returns and exchanges
- Collaborate with other team members to achieve sales goals and maintain a positive store atmosphere
- Participate in visual merchandising and display projects to enhance the store appearance
- Monitor and maintain a clean and safe shopping environment
Requirements:
- High school diploma or equivalent required
- Ability to work flexible hours, including weekends and holidays
- Excellent communication and interpersonal skills
- Ability to lift up to 50 pounds and stand for long periods
