What are the responsibilities and job description for the Customer Service Specialist position at DakotaPro.Biz?
Job Description
DakotaPro, Tucson's premier Internet Services Provider, is seeking an enthusiastic applicant with experience in customer service. Our "Human Touch In Technology" approach means that every call is answered by a warm and friendly person, every customer service request is handled promptly and professionally, and our teams have what they need to ensure they can expediently deliver products to our customers.
Who YOU are :
You are known for your attention to detail and its importance in creating accuracy and timeliness within all aspects of a process and business enterprise. You communicate clearly. You meet commitments and expect others to as well. You are personally and professionally growth focused, with an interest in seeking opportunities for new challenges.
Who WE are :
DakotaPro provides a host of leading-edge products, including Internet connectivity and managed business services. We are the liaison, translator, and diplomat that enables our customers to spend less time worrying about their own technology and more time focusing on what they love. DakotaPro attracts only the most motivated and inventive people to help us deliver on that objective.
What you will do :
You will master the art and science of best-in-class customer service. You will perform functions associated with inventory control, conditions, procurement, and dispositioning. You will learn to embrace the spirit of 'try' by developing new skills, working within new departments, and constantly helping us to identify process improvements.
Primary Duties :
- Customer Service, interface, administrative support, and assisting with initiatives that grow our business.
- Considered our Director of First Impressions - Brand Ambassador
Requirements
Desired Qualifications :
Benefits
For the right candidate, DakotaPro offers a fun place to work, full benefits, including health, dental, paid vacation and holidays, paid sick days, 401K, Employee Training, complimentary Internet services, and more. Most importantly, we operate as a team while we provide the "Human touch in Technology" to our customers. We have an excellent reputation in the community from our integrity business practices (we were recognized with the Better Business Bureau's Business Ethics Award), we are a 4-time Reader's Choice winner and our support of over 50 non-profit organizations in Southern Arizona.
DakotaPro
located at 4003 E. Speedway, Ste. 111
Tucson, AZ 85712)
http : / / www.dakotapro.biz