What are the responsibilities and job description for the Red Mill Host | Hostess position at Basin Harbor?
Summary:
The Red Mill Host or Hostess greets guests, shows them to their seats, and assists the serving staff and Manager to provide Basin Harbor guests with an enjoyable dining experience. Red Mill Host staff are also regularly scheduled as Food Truck and Hattie's Pies outlet attendants.
Diversity helps us build a team that represents a variety of backgrounds, skills, and perspectives. We are an Equal Opportunity Employer
Responsibilities and Duties:
- Greet and help seat dining guests
- Relay guest information to servers for proper billing
- Assist supervisors, servers and server assistants
- Work with maximum efficiency/productivity
- Assist with setting up and resetting dining room
- Take reservations for dining options
- Clean entrance windows and menus as needed
- Provide service as the attendant at Basin Harbor's Food Truck and Hattie's Pies pizza outlet, taking and transmitting orders and receiving payment.
- Anticipate guests needs and special request
Essential Qualifications and Competencies:
- Understands the need for proper etiquette and service standards
- Able to take direction and work in a team environment
- Attentive to detail, efficient, and able to perform multiple tasks systematically in a fast paced environment
- Tactful, approachable, perceptive, and customer service oriented
- Able to communicate effectively with guests, staff and supervisors
- Able to remember and follow dining room procedures
- Clean, well kept, professional appearance
- Self-motivated, adaptable, responsible, and reliable
- Able to co-operate with co-workers and staff to promote and maintain team spirit
- Have the stamina to work up to 10 hours: sitting, standing and walking.
- Must be able to lift 20 lbs repeatedly and to work under pressure
- Must be willing and able to pass a background check
