What are the responsibilities and job description for the Customer Service Supervisor position at Baskin Robbins?
**About the Position**
We are seeking an experienced General Store Leader to join our team at Baskin Robbins. In this role, you will be responsible for leading a team of employees, overseeing daily operations, and driving sales growth.
Main Responsibilities:
- Lead and manage a team of employees, providing coaching, training, and feedback
- Oversee daily operations, including customer service, food preparation, and inventory management
- Develop and implement sales strategies to drive revenue growth
- Manage labor costs, maintain high standards of cleanliness, and ensure compliance with company policies
Requirements:
- 2 years of experience in a retail or restaurant management or supervisory role
- Proven track record of improving sales, customer satisfaction, and employee engagement
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
Benefits:
- Competitive salary and bonus structure
- Opportunities for career advancement
- Comprehensive benefits package, including medical insurance and paid time off
