What are the responsibilities and job description for the Customer Service Supervisor position at Pilot Company?
We are dedicated to fueling people and keeping North America moving at Pilot Company.
We have over 750 retail and fueling locations in 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets.
We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Our company was founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright.
About This Opportunity
This role involves being a Shift Leader and supervising employees and general operations of the restaurant.
As a Shift Leader, you will be responsible for ensuring excellent customer service and responding to customer needs.
You will also be self-motivated and able to assist managers with tasks that need to be executed to maintain facilities and ensure smooth operations.
Familiarity with store operations and PFJ's commitment to quality and customer service is essential.
Requirements
- Previous experience or working knowledge of restaurant operations
- Incredible customer service skills & ability to maintain a customer-focused culture
- Proficiency with a calculator, computer, and other equipment
- Able to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Flexible schedule including nights, days, weekends, and holidays
- Background check required
Benefits and Perks
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
