What are the responsibilities and job description for the Restaurant Operations Manager position at Baskin Robbins?
At Baskin Robbins, we are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. In this role, you will be responsible for supporting the overall operation of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
The ideal candidate will have previous leadership experience in retail, restaurant or hospitality, with excellent analytical skills and business acumen. You will be able to perform all responsibilities of restaurant team members, lead team meetings, oversee brand training programs and ensure brand standards are executed.
Able to communicate effectively with team members, guests and franchisee, with strong problem-solving and time management skills. Must be able to work in a fast-paced environment, willing to learn and adapt to changing situations.
- Schedule, train and validate team members
- Lead team meetings to discuss goals, priorities and results
- Ensure brand standards, recipes and systems are executed
- Create and maintain a guest-focused culture in the restaurant
