What are the responsibilities and job description for the Veterinary Customer Service Representative (CSR) position at Basking Ridge Animal Hospital?
Duties:
- Greet and welcome clients and their pets to the veterinary clinic
- Answer phone calls, schedule appointments, and manage the front desk
- Collect and update client information, including medical history and client information
- Assist with filing and organizing paperwork
- Provide basic information to clients regarding pet care and veterinary services
- Coordinate with veterinarians and technicians to ensure smooth workflow
- Maintain cleanliness and organization of the reception area
- Fill prescriptions for patients, knowledge of medications a plus
- Must be able to lift 40 lbs
Requirements:
- Previous experience as a receptionist or in a customer service role is preferred. Salary negotiable with 4 years of Veterinary Recepionist experience
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Proficient in computer skills, knowledge in Cornerstone a plus
- Ability to work well under pressure in a fast-paced environment
- Compassionate and caring attitude towards animals and clients
Note: This job description may not be inclusive of all duties, responsibilities, or aspects of the job described, and may be subject to change at any time.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18 - $20