What are the responsibilities and job description for the Experienced Veterinary Receptionist/Customer Service Representative position at Harlingen Veterinary Clinic?
Veterinary Receptionist
Are you a rock star, experienced Veterinary Receptionist that shines in a multi-doctor practice who enjoys working on a team that encourages one another? Do you love making a difference in people’s lives by providing exceptional client service that you would be proud to receive yourself?
Harlingen Veterinary Clinic is a family style practice where each member of our team is empowered to do the right thing and supported so that they can thrive in a learning environment. We are a progressive practice that sees a diverse number of cases daily, including standard small animals as well as exotics (Reptiles, Avian, Small Mammals etc.).
To apply, you should be friendly, compassionate, outgoing, detail oriented and able to multi-task in a variety of situations. You are client and patient focused and genuinely enjoy working with people and their pets.
Essential Duties but not limited to:
-Greeting clients, making them feel welcome
-Ability to manage a multi-line phone system
-Checking clients in, preparing new electronic medical files and maintaining accurate patient records
-Working with electronic medical records (EMR)
-Collecting payment at the conclusion of a visit
-Liaison communication between clients and veterinarians
-Ability to triage situations over the phone
-Basic knowledge of veterinary products (vaccines, preventatives, medications)
-General hospital care and maintenance
-Ability to work unsupervised as well as part of a team
-Great people skills to assist in client education
-Desire and motivated to learn and to be taught
SUVETO VETERINARY HEALTH
We are part of an innovative network of hospitals that are owned and operated by the veterinarians working in each hospital. As a part of Suveto, we can offer leading-edge technology, and growth opportunities within the Suveto network.
We offer a competitive wage depending on experience as well as a benefit package to include health insurance, 401k retirement plan, employee assistance program, uniform allowance, paid time off, continuing education allowance with in the veterinary field, personal pet discounts and so much more!
If this seems like the right fit for you, and you are interested in joining the Harlingen team please send us your resume along with professional references. We look forward to hearing from you!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Rotating weekends
Experience:
- Customer service: 1 year (Required)
- Veterinary Reception: 1 year (Required)
Work Location: In person
Salary : $18 - $21