What are the responsibilities and job description for the Scheduling Coordinator position at Basking Ridge Dental Group?
Job Description: The Dental Scheduling Coordinator will play a key role in ensuring our patients’ experience is seamless from the moment they call to schedule an appointment to their visit at our office. The ideal candidate will have excellent communication skills, attention to detail, and a positive attitude. This role requires a mix of administrative and customer service skills to manage the scheduling, patient flow, and appointment coordination for the dental office.
Responsibilities:
- Answering phone calls and responding to inquiries from patients and potential new clients
- Scheduling and confirming patient appointments, including follow-up reminders
- Ensuring proper patient flow and coordinating with dental staff to maintain an efficient schedule
- Updating and maintaining patient records accurately and confidentially
- Handling patient cancellations, rescheduling, and waitlist management
- Verifying insurance information and assisting with billing questions when necessary
- Assisting with patient intake and any other administrative tasks as needed
- Ensuring schedule is productive for both Doctors and Hygienist
Qualifications:
- High school diploma or equivalent; additional certifications or experience in dental administration is a plus
- Previous experience in a dental office or medical office setting preferred
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to multitask and work well under pressure
- Proficiency in dental office software (e.g., Dentrix) or willingness to learn
- A positive, patient-focused attitude
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- On-the-job training
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Basking Ridge, NJ 07920 (Required)
Ability to Relocate:
- Basking Ridge, NJ 07920: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19