What are the responsibilities and job description for the Customer Service Expert position at Bass Pro Shops?
About the Role
The CLUB Customer Service Outfitter is a key member of our sales team, responsible for delivering exceptional customer experiences and promoting the benefits of our CLUB membership program.
Main Accountabilities
- Provide world-class customer service to ensure a positive shopping experience for all customers.
- Promote the benefits of our CLUB membership program to potential and existing members.
- Execute all CLUB operational and compliance programs to ensure seamless delivery of services.
Key Requirements
- High school diploma or equivalent experience required
- 0-2 years of experience in customer service preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to new processes
- Self-motivated and able to work independently
