What are the responsibilities and job description for the Vice President Operations position at Bastion Insurance Group?
Company Description
Bastion Insurance Group is a full-service specialty insurance brokerage based in Dallas, TX, offering expertise in various insurance fields for middle market businesses. The company focuses on providing the most talented service teams with a platform to streamline insurance processes and deliver exceptional service and expertise to clients. Bastion Insurance Group is a portfolio company of Leon Capital Group based in Dallas TX.
Role Description
This is a full-time hybrid role for a Vice President Operations at Bastion Insurance Group in Dallas, TX, with some remote work flexibility. The Vice President Operations will be responsible for overseeing operations management, carrier strategy, customer service, development of service team workflow and agency processes, agency management and data storage system implementation, and project management on a day-to-day basis.
Qualifications
- Operations Management, Carrier Relations, and Project Management skills
- Experience servicing middle market P&C clients
- Experience leading retail brokerage operations and creating workflows around service teams and client needs
- Proven experience in managing operational efficiency and profitability
- Demonstrated ability to lead and develop high-performing teams
- Excellent problem-solving and decision-making abilities