What are the responsibilities and job description for the Retail Operations Associate position at Bates College?
Title: Retail Operations Associate (Full Time, Full Year)
Position Purpose
Bates Dining, Conferences and Campus Events operates the Bobcat Den and CurbCat Food Truck as a la cart retail operations. The Retail Operations Associate is responsible for one-on-one customer service, safe and efficient food preparation and quality assurance, responsible alcohol service, accurate cash handling and appropriate waste management. This position calls for someone who demonstrates an ability to relate well to individuals and groups with varying backgrounds, perspectives, education and skills. Exemplary organizational and time management skills, ability to multi-task and ability to cook and fill orders in a fast paced environment are all a must.
This position may be considered "Essential Personnel" in the event that:
Education
Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.
Equal Employment Opportunity Statement
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college's policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces - intellectual trends, demographic changes, and technology - that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine's second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
Position Purpose
Bates Dining, Conferences and Campus Events operates the Bobcat Den and CurbCat Food Truck as a la cart retail operations. The Retail Operations Associate is responsible for one-on-one customer service, safe and efficient food preparation and quality assurance, responsible alcohol service, accurate cash handling and appropriate waste management. This position calls for someone who demonstrates an ability to relate well to individuals and groups with varying backgrounds, perspectives, education and skills. Exemplary organizational and time management skills, ability to multi-task and ability to cook and fill orders in a fast paced environment are all a must.
This position may be considered "Essential Personnel" in the event that:
- An emergency occurs on the Bates campus or in the vicinity that would impact Bates,
- Inclement weather forces the closing of campus
- Or other emergency events deemed appropriate
- Takes and prepares orders in an a la carte environment.
- Maintains proper production records.
- Accurately labels foods for identification and allergen awareness.
- Handles cash and both internal and external charge transactions.
- Ensures that proper service, sanitation and production procedures are being followed.
- Maintains sound environmental practices, composting, recycling and waste reduction.
- Promotes and values diversity and practices two-way communication.
- Meeting schedule includes monthly sector meetings with the Associate Director and monthly Dining, Conferences and Campus Events town meetings.
- Assists in other areas of the operation as necessary.
Education
- High School diploma or equivalent combination of education and experience required
- Serve Safe certification
- Previous experience in a collegiate food service environment desired.
- Commitment to customer service
- Excellent written and oral communication skills
- Exemplary organizational and time management skills
- Ability to multi-task
- Understand and thrives in a fast paced food service environment
- A valid Maine driver's license desired
- Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.
Equal Employment Opportunity Statement
Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.
Inquiries concerning the college's policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at glexow@bates.edu.
About Bates
Bates is internationally recognized as a leading liberal arts college, attracting 2,000 students from across the U.S. and around the world.
Since 1855, Bates has been dedicated to educating the whole person through creative and rigorous scholarship in a collaborative residential community. Committed to opportunity and excellence, Bates has always admitted students without regard to gender, race, religion, or national origin.
Cultivating intellectual discovery and informed civic action, Bates prepares leaders sustained by a love of learning and zeal for responsible stewardship of the wider world. Bates engages the forces - intellectual trends, demographic changes, and technology - that are transforming higher education and the world into which our students graduate.
Bates has highly competitive admissions, graduates over 90 percent of its entering students, and more than half of its alumni earn graduate degrees. Bates employs 200 faculty members and 550 staff.
The college is proud of deep roots in the Lewiston/Auburn community, Maine's second-largest urban area with a population of approximately 65,000. Bates is located on a beautiful, 133-acre, traditional New England campus in Lewiston, an emerging city with an entrepreneurial climate, a lively arts scene, and a dynamic business community. Bates is 35 miles north of Portland, 140 miles north of Boston, and 350 miles north of New York City.
