What are the responsibilities and job description for the Patient Care Coordinator position at Batesville Dentistry?
Our dental office is seeking a highly organized and compassionate Patient Care Coordinator to join our team. The Patient Care Coordinator will be responsible for managing patient appointments, answering patient inquiries, and coordinating patient care with dental providers. This role requires excellent communication and interpersonal skills, as well as the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Manage patient appointment scheduling, including confirming appointments and following up on missed appointments
- Verify patient insurance coverage and eligibility for services
- Answer patient inquiries via phone, email, and in-person communication
- Greet patients as they arrive at the office and assist with registration and paperwork
- Coordinate patient care with dental providers, including managing patient referrals and follow-up appointments
- Communicate with patients regarding treatment plans, insurance coverage, and financial responsibilities
- Collect and process patient payments, including copayments and deductibles
- Maintain up-to-date knowledge of dental procedures, terminology, and practice management software
- Participate in quality improvement initiatives and compliance with regulatory requirements
- Maintain patient confidentiality and privacy in accordance with HIPAA regulations
Requirements:
- High school diploma or equivalent required
- Experience in patient care coordination or a related healthcare field preferred
- Knowledge of dental procedures, terminology, and practice management software is preferred
- Strong interpersonal and communication skills
- Ability to multitask and work independently in a fast-paced environment
- Strong organizational and problem-solving skills
- Proficient in Microsoft Office applications
- Ability to maintain patient confidentiality and privacy in accordance with HIPAA regulations
We offer competitive salary and bonus opportunities within our practice. If you are a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $16.37 - $18.07 per hour
Expected hours: 34 – 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- No weekends
Ability to Commute:
- Batesville, MS 38606 (Required)
Ability to Relocate:
- Batesville, MS 38606: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18