What are the responsibilities and job description for the Director of Operations position at Bath Experts?
Bath Experts is seeking an experienced and motivated Director of Operations to oversee all aspects of company operations. The Director of Operations will manage and coordinate key functions, including bath installation operations, supply chain, purchasing, logistics, and team leadership.
About the Role :
The Director of Operations is responsible for leading and managing all operational functions at Bath Experts. This includes managing installation processes, supply chain, shipping and receiving, purchasing, and cross-functional collaboration with other departments. The Director of Operations will work closely with the executive team to align operational strategies with company goals, drive performance improvements and ensure the company consistently delivers exceptional results for customers. The ideal candidate will be a strategic leader with the ability to drive performance and support the company's continued growth.
Job Duties & Responsibilities :
- Develop and execute operational strategies to support the company's growth and profitability goals.
- Monitor and analyze key performance metrics, implementing solutions to improve efficiency and performance.
- Oversee daily operation of the installation process ensuring all install objectives are accomplished in a timely and efficient manner.
- Provide leadership, mentorship, and technical expertise to operations managers and installation teams, including on-site support at various Bath Experts locations.
- Manage inventory including analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right materials, and maintaining inventory to meet installation needs.
- Maintain a safe and healthy work environment by establishing, following, and enforcing operational standards, safety protocols, and complying with legal regulations.
- Design and implement training, coaching, and development programs to enhance the skills and performance of installation teams and managers, both in the office and in the field.
Skills & Qualifications :
More about Bath Experts :
Bath Experts is a home improvement company specializing in the transformation of residential bathtub and shower spaces. Started in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio and Kentucky. After experiencing rapid growth in the past few years, we have since expanded into 8 additional markets (Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana) with plans to expand to additional markets throughout the Midwest.
At Bath Experts, we strive to deliver a world-class experience for our customers and to be the best employer in the home improvement industry. We have generated over 1,300 customer reviews, with a 4.9 overall star rating and Bath Experts has been recognized as a "2024 Top Workplace in Indiana" for the 2nd consecutive year (2023-2024). With top-of-the-industry compensation packages that include high wages and comprehensive benefits, and a commitment to giving back to our local charities (donated over $100,000 to local children's hospitals and youth charities), we are delivering on our promise to be a top employer and make a difference in our communities.
Similar jobs : Installation Manager, Shower Install Director, Director of Bath Operations, Construction Manager, Home Improvement Operations Director, Director of Installation, Director of Construction Operations, Director of Ops, Senior Operations Manager
It is the policy of Bath Experts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Salary : $100,000
