What are the responsibilities and job description for the Customer Success Project Coordinator position at BathWorks Michigan?
Join the BathWorks Team!
Are you organized, detail-oriented, and passionate about ensuring customer satisfaction? BathWorks is looking for a Customer Success Project Coordinator to manage customer projects from the point of sale to installation, ensuring a seamless experience that leaves customers smiling.
Why You'll Love This Job:
- Career Growth: Hands-on training and opportunities for advancement.
- Collaborative Environment: Work with a supportive team to deliver excellent service.
- Customer Focus: Help create smiles by ensuring projects run smoothly from start to finish.
What You'll Do:
- Coordinate Projects: Manage all aspects from contract signing to installation, ensuring timelines and resources are aligned.
- Communicate with Customers: Be the primary point of contact, keeping customers informed and addressing concerns to ensure satisfaction.
- Oversee Scheduling: Ensure timely installations and resolve any issues proactively.
- Maintain Documentation: Keep detailed records and ensure everything is in place for a smooth process.
Who We're Looking For:
- Strong organizational skills and attention to detail.
- Excellent communication with customers and internal teams.
- Customer-first mindset and passion for delivering smiles.
At BathWorks, we are an equal opportunity employer.
Ready to Make an Impact?
Apply today and help create smiles, one home at a time!
