Access & Provisioning Analyst

JOB PURPOSE OR MISSION:  Maintains applications and systems to protect data from unauthorized users.  Identifies reports and resolves security violations.  Has knowledge of commonly used security concepts, practices and procedures.  Good communication, organizational and people interface skills.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS:

• Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.

• Takes initiative in living our Everyday Excellence values and vital signs.

• Takes initiative in identifying customer needs before the customer asks.

• Participates in teamwork willingly and with enthusiasm.

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS

• Practices diligence in fulfilling the regulatory and legal requirements of the position and department.

• Maintains accurate and reliable patient/organizational records.

• Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS

• Uses accepted procedures, policies, and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.

• Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.

• Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS

• Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.

• Initiates or redesigns to continuously improve work processes.

• Contributes ideas and suggestions to improve approaches to work processes.

• Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

• Effectively manages time and resources.

• Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.

• Consistently looks for and uses resource saving processes or ideas.

CRITERIA F: Employee Safety - Employee actively participates in and demonstrates effective employee safety practices.

PERFORMANCE STANDARDS

• Employee effectively communicates, demonstrates, coordinates and emphasizes employee safety.

• Employee proactively reports errors, potential errors, injuries or potential injuries.

• Employee demonstrates departmental specific employee safety standards at all times.

• Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures, and plans.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1.  Effectively and efficiently enact processes that maintain applications and systems protecting data from unauthorized users.

PERFORMANCE STANDARDS:

• Process requests for user access to applications and systems using pre-defined procedures / processes based on SLA turnaround time.

• Ensure the integrity and confidentiality of access to designated corporate and customer applications, databases, servers, and other systems.

• Address Service Desk requests for password resets, account lockouts, etc. and escalate any issues that may need a higher level of support.

2. Maintain and carry out IT security policies.

PERFORMANCE STANDARDS:

• Plan, design, and implement security design for new application and/or system implementations.

• Modify and/or develop IT security policies and procedures, including those for end users, network procedures, and legal compliance as needed.

• Oversee enforcement of policies and procedures for system security administration and user system access, based on industry-standard best practices.

• Propagate security awareness among employees.

• Coordinates activities with help desk, network services, or other information systems group.

• Ensures security, integrity, and privacy of BRGHS data following organizational policies and procedures.

3. Performs all other duties as assigned.

EXPERIENCE REQUIREMENTS

Experience in developing Policies and Procedure to support “best practice” initiatives.

Experience working in a team-oriented, collaborative environment.

EDUCATIONAL REQUIREMENTS

College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.  Degree can be substituted with additional years experience.

Strong Active Directory experience required

MS Outlook 2007

MS Excel 2007 Experience

MS Access 2007 Experience

McKesson Clinical Application experience – preferred

AS400/Invision experience - preferred

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Ability to quickly learn new systems/products, develop strategy plans, evaluate skill levels and adjust roll-out strategies.

Strong knowledge of applicable practices and laws relating to data privacy and protection.

Sitting for extended periods of time.

Dexterity of hands and fingers to operate computer keyboard, mouse, and to handle other computer components.

High level of analytical and problem-solving abilities.

Ability to conduct research into security issues and products as required.

Strong organizational skills and excellent attention to detail.

Knowledge of IT standards of compliance for at least one major regulatory agency (JCAHO) required

  Full-Time